Thank you Jeremy and your talented installation team for the fantastic renovation you completed recently in three rooms at our house: removing four old, dysfunctional wooden sash windows and replacing them with new aluminium awning windows.
Western Victoria Windows is one of the most professional companies I have ever dealt with.
Your customer service, attitude and manner is exemplary: prompt, informative, courteous, friendly, cheerful, respectful and with thorough attention to detail.
Your price was reasonable and was exactly as quoted.
You kept us informed and updated throughout the project and nothing seemed to be too much trouble for you.
Andrew and his team completed the amazing job in less than a day and with a minimum of fuss or disruption to us.
We are really delighted with our new windows and would have absolutely no hesitation in dealing with you again or recommending you to others!
Well done, guys and thanks again...
Best regardsLynne & George Linton
We recently had occasion to replace a window, and contacted Western Victoria Windows, who were recommended to us, and we were absolutely delighted with the service, attitude, friendliness and courteousness.
At last a company that delivered what they promised. A neat tidy and professional job. On time and at the price that they quoted, what more could you want. All the best for the future.Helen & John
I called Western Victoria Windows for a quote and they were round the same day. Jeremy was courteous, informative and efficient.
All the windows were fully installed within a very reasonable period of time and the finished product looks fantastic. I feel more protected and secure with the new windows.Rob & Joan
Western Victoria Windows fitted all our new double glazed windows and doors to our property and we are delighted with the finished result. The work was done to an extremely high standard and their customer service was excellent.
The house feels secure and the noise reduction is amazing. I would highly recommend Western Victoria Windows to anyone thinking of investing in double glazed windows and adding value to their property as well as doing their bit for the environment.Mike & Debbie Ballarat, VIC
Caroline and I are very happy with the job done.
Thanks againPhillip Barren and Caroline Owen
You recently sold and arranged installation of a number of windows at my property at Lake Gardens. This is a short note to thank you for the professional manner in which you carried out your job. It was your professional approach and outstanding customer service that saw me purchase the windows from Western Victoria Windows. Further, unlike many large companies, the service did not stop once the money had been received.Jon Lake Gardens, VIC
Just wanted to thank you and your wonderful crew for the installation of my new windows and doors. I could not have been more impressed by the thoroughly professional manner in which every aspect of my experience was carried out.
From the prompt attendance to measure and quote, follow-up written quote, beautifully crafted units, on-time arrival of the "guys" to all appointments, to the actual installation so well done with great attention to all details, and follow-up calls, I am so very happy with the out-come.
Kind Regards,Jean Brant Ballarat, VIC
Thank you for the great quality of product and service you provided for us
with the installation of retro fitted double glazed windows.
We are delighted with the finished job, both aesthetically and functionally.
You did all you said you would do, exactly when you said you would do it.
Your communication and commitment made the process of removing and
refitting windows problem free for us.
The new windows have made a very positive difference to the comfort of our
Best wishes,Les and Lyn Snibson
We are writing to thank you for the great service you and your staff provided recently when we had new
windows and door installed. You were very helpful at our initial contact and you were prompt with your
quote, which was very competitive. Your subsequent follow-up/communication was excellent and we
were most impressed with the thoroughness, attitude and the finished product of your installer. We
would be happy to use the services of your company again in the future.
Yours faithfully,Rick and Ros Williams
Just wanted to thank you and Neil, Dennis and Peter for a great job on our doors and retractable screens. All looks fantastic! The guys did an amazing job on such a blustery day and we really appreciate their efforts.
The new french doors are a perfect fit - big thank you to you for your spot on measurements and to Neil for his attention to detail. The retractable screens look brilliant too - very neat and can't wait to use them as soon as the weather warms up.
Thanks againAmelia Mosbauer
Thanks to the team at Western Victoria Windows, I was very impressed with the service, product and response times to achieve a great result.Stuart Kerr, Director Support Services, East Grampians Health Service